Imagine the doctor's receptionists deciding whether you get treated or not when you call the doctor's office....

This in universal Health Care England. Just wait till 19 year old Brittany or Tiffany tells you that NOPE you can't see the Doctor and NOPE I won't let you talk to anyone else. I'm in charge here. That'll be great. (Said in my Bill Lumburg voice)

GPs letting receptionists decide who gets seen - Telegraph

www.telegraph.co.uk

Untrained staff operating 'telephone triage’ at one in eight practices as doctors complain of time wasted by £1bn worth of unnecessary visits