Tuesday, July 17, 2018

PEOPLE NEED TO LEARN HOW TO NEGOTIATE




It is tragic that people do not comprehend the art of negotiation. We have people who scream yell and march in the street and think they are making a difference, they aren't. Nothing gets done unless people work it out, negotiate.

To school those who are puzzled by what Trump does as he moves thru international negotiations, to say he is artful is understatement, but to people ignorant of such strategies think Trump should have yelled at Putin, beat him with a baseball bat, threatened invasion or called him a nasty name. Puddi Putt or some such.  He didn’t and that’s a good thing.  Every President since Clinton has striven to get along well with Putin.  Some did, some fumbled the ball. 

That would be just plain stupid to abuse or insult him on a platform before an international audience. If you destroy the relationship, you cannot negotiate. Even if it is painful, you have to know how far to go and no further. You have to be in a position that continued conversation is possible.  Once the discussion is cut off, no negotiation can take place.

There negotiation methods that people who have never been in business will not comprehend.   Our current crop of “journalists, politicians and liberals” is lost.  They believe confrontation works.  It doesn’t.

1. Push hard for your position.  State what you want. Start high and be prepared to give some up. Make friends, be as collegial as you can, but stay steady. He did with Chairman Kim. And with Merkel and with May. Go in strong. High profile.  Say things like, we must have this or that to continue.  Make it hard but with a smile.  Say how much you hope everyone can get along.

2. Do your hardest negotiation in private. Never allow them to see how far back you might come from your position. Push hard for your position but stay friends.  Push for all you can get, but sometimes half a loaf is better than no loaf at all.

3. Build on a positive relationship. People do business with, buy from, and negotiate with people they like. Like them first. The Bible says, "If you would have a friend be a friend". Proverbs 18:24 (Gene Bible Translation, look it up)

4. You will catch far more flies with Honey then you will with vinegar. If you are bitter and mean spirited you will not be successful in negotiation. See former administration for example. He only knew how to demand or give in.  That’s not negotiation. 

5. Brag about the other person, talk about what a good person they are. Build them up. Give him a fine reputation to live up to. He or she will make every effort to live up to that reputation rather than see you disillusioned. This is the most powerful way to influence the conduct of a person without arousing resentment or giving offense. Even a person in Jail for a heinous crime thinks in his or her heart that they are basically a good person.

6. Hold promise for the future and then ask for action. This is a critical phase. You don't get people to move if you try to bully them, only when you hold out a promise.   The video of Hotels in North Korea on the beaches for Chairman Kim were hokey, but helped.

7. Use the takeaway if you aren't getting anywhere. Start to walk away. Say something like, I guess we aren't going to be able to make a deal. Trump did this beautifully with Kim. It will restart the negotiation.  It did.

8. Try honestly to see things from the other person's point of view. Talk in terms of their interests and not yours. Paint a word picture of how wonderful it will be when he makes a deal with you.  If you can frame what they want inside what you want you will win.

9. Honest sincere appreciation complementing personality will win the day every time. Be lavish in your praise and hearty in your approbation. If you do it right, people will respond. Don't be a fake. Even the ugliest cat has pretty eyes.  Find something to praise.

10. Use the other person's name frequently. If it is a title, use that. Remember that a person's name is to him or her the sweetest most important sound in any language.  Note how Trump does this all the time, even with reporters.  He has a mastery level name remembering.  Thoughtfulness is his trademark.

11. The best way to win an argument or negotiation is to avoid causing the other side to take a position they don't want to take.  Don’t put them in a situation where they have to lose.  Sometimes avoiding the issue is best. Trump did that with Putin. Of course to liberals they claim its weakness.  It’s not, you can come back to negotiated at a later date. You don’t lose an argument you didn’t engage in. 

12. Let the other side win some small victories. Let them save face. Work on the big deals. If you humiliate him or her you will create a situation where no one wins.  Small victories count too.

Politicians in these days have no idea of how to do these things. It's beyond them. The current crop in Washington has none of these skills.  The mainstream liberal media is beyond comprehending these basic truths.  We are in big trouble.   Everyone points to tip O’Neil and Pres Reagan.  They both knew these rules and used them. 

When I worked in Japan I was involved in negotiations.  I asked one of my counterparts what happens if we DIDN’T come to agreement.  He smiled and said, we negotiate until we come to an agreement.  You never enter in to a negotiation where you walk away with nothing.  Even Reagan years ago knew how to do the takeaway.  He said to Gobachov, “You don’t want a deal do you”.  Gorby could not let that stand and came to the table in 8 months and the deal was done.

I wish there were training for those who are in government.  When you get an amateur like Obama.. they get nothing.   Every deal he made was terrible

Thank God for President Trump.

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